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We would be happy to answer your questions.

Yes. 100% of the donation amount goes directly towards the items selected by the donor — whether it's food, clothing, or other essentials. Donors can also add a voluntary 7.5% to support the mosque, and our platform costs are covered by a 2.5% fee deducted from the supplier, not from your donation.

Learn more about how your donation is used

If you represent a mosque or a business that can supply eligible goods, you can apply directly via our mosque registration page or supplier registration page. Once submitted, a member of the 5alas team will review your application and get in touch.

We work directly with trusted, charity-registered mosques that are responsible for distributing donated items to verified 5alas beneficiaries. Each mosque assigns a volunteer representative who ensures items are handed over to individuals with a valid 5alas number and order ID — creating a clear, trackable chain from donor to recipient.

Yes, we welcome press and media enquiries. If you'd like to get in touch, please use the contact form and include “Media” or “Press” in the subject line so we can direct your message to the right team.

You can also email us directly at media@5alas.com.

No problem — just fill out the contact form on this page. In the subject line, let us know whether you're a donor, mosque, supplier, beneficiary, or have a general question. The more detail you include in your message, the faster we’ll be able to help.

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