At 5alas, we believe that dignity, fairness, and compassion are the foundation of strong, resilient communities. Our mission is to ensure that support reaches every person in need — without bias, barriers, or discrimination of any kind.

Our Commitment

• Equal Access: All goods and services provided through 5alas are distributed strictly on the basis of need — never on race, ethnicity, religion, gender, age, disability, or any other personal characteristic.
• Respect and Dignity: Every Donor, Supplier, Mosque, and Beneficiary is treated with respect and integrity. We have zero tolerance for harassment, exploitation, or unfair treatment.
• Fair Distribution: Our partner Mosques and community organisations adhere to the 5alas Distribution Protocol, ensuring donations reach those who need them most.
• Inclusion: We welcome participation from diverse Donors, Suppliers, Mosques, and Beneficiaries who share our commitment to building compassionate, equitable communities.

Reporting Concerns

If you believe you have been denied access to support or have experienced discrimination in connection with 5alas, please contact us at:

support@5alas.com

All reports are reviewed promptly and handled with sensitivity. Where necessary, appropriate action will be taken to ensure fairness and accountability.

Continuous Improvement

We are committed to regularly reviewing our systems, training, and partnerships to ensure that 5alas consistently upholds the highest standards of fairness, transparency, and inclusion.

Our goal is simple — to make giving and receiving support an experience rooted in respect, equality, and shared humanity.