At 5alas, safeguarding is at the heart of our mission. We believe that every person deserves to feel safe, respected, and protected from harm. Many of the people we serve are among the most vulnerable in our communities, and we take our responsibility to protect them seriously.

Our Commitment

• Zero tolerance for harm: We do not tolerate abuse, exploitation, neglect, or harassment of any kind.
• Shared responsibility: Every Donator, Supplier, Mosque, Beneficiary, volunteer, and member of the 5alas team has a role to play in safeguarding.
• Safe partnerships: Mosques and community partners working with 5alas must follow our Distribution Protocol and safeguarding standards when supporting beneficiaries.
• Ongoing training and improvement: We will continue to strengthen safeguarding practices and provide clear guidance for our partners.

What Safeguarding Means at 5alas

• Protecting children, young people, and vulnerable adults from harm.
• Ensuring fair and respectful treatment of all Beneficiaries.
• Creating safe processes for receiving, handling, and distributing donations.
• Making sure concerns are listened to and acted upon quickly.

Reporting Concerns

If you have any safeguarding concerns relating to 5alas, a Mosque, a Supplier, or any member of our community:

safeguarding@5alas.com
Or use the Contact Us form on our website.

All safeguarding concerns will be treated seriously, investigated promptly, and handled with confidentiality.

Continuous Improvement

Safeguarding is never “done.” We will regularly review our processes, learn from feedback, and adapt to meet the highest standards of safety and protection for everyone connected to 5alas.